Privacy policy

Welcome to Solovero ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from our Shopify store.

1. Information We Collect

When you visit our store, we may collect certain information automatically, including:

  • Device information (browser type, IP address, time zone, cookies)
  • Website usage information (pages viewed, products viewed, interactions)

When you make a purchase or attempt to make a purchase, we may collect:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information
  • Order details

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate with you about your orders
  • Improve our products and services
  • Detect and prevent fraud
  • Comply with legal obligations
  • Send promotional emails and marketing communications (where permitted)

3. Sharing Your Information

We may share your information with trusted third parties to operate our business, including:

  • Shopify (our e-commerce platform)
  • Payment processors
  • Shipping and logistics providers
  • Marketing and analytics providers

We may also share information when required by law or to protect our rights.

4. Cookies

Our store uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support marketing efforts.

You may disable cookies through your browser settings, but some features of our website may not function properly.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to certain processing activities
  • Request a copy of your personal data

To exercise these rights, please contact us using the information below.

7. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children's Privacy

Our products and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.

11. Contact Information

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Soleivera
Email: soloviero1@outlook.fr
Website: www.shopify.soleivera.com